Article: Tough Time for Sales: Make Your Service Department the Leader


The automobile business is not easy right now. One thing you can have impact on is optimizing your Service Department. The key is focusing on how to increase your profitability in Service (and Parts).

How would you like to achieve the following in your automobile dealership?

• Increase Customer Pay ROs by 20%
• Increase your Customer Retention significantly above the National Average
• Change your CSI ranking to a top ranking in your Region
• Significantly decrease turnover and absenteeism

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