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Create Exceptional Service Teams Package
Increase Your Customer Retention, Customer Pay and Profitability – And your Customer Satisfaction will increase greatly too! Our Exceptional Profitable Service Program takes your Customer Satisfaction Index to a whole new level! You will determine what is High Customer Satisfaction and then help to design a solution that will reward you with High Customer Satisfaction Index and increased profits. This all occurs from the comfort of your office working with our team and others service teams across the nation.
Leadership Resources works with your team along with other teams to really define great service and apply that to your specific businesses. We’ve worked with many different types of businesses over the years—healthcare, automotive dealerships, construction, etc.—in order to help them run their businesses more successfully and profitably. We’re now focusing this effort on the service side of the business to make your teams more cohesive, increasing your customer retention and customer satisfaction, while also decreasing absenteeism and turnover. Download the PDF for more information.

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The Exceptional Service Team Package includes :
- Work with Dr. Doug Adams and team to dramatically improve your Customer Satisfaction Index and Profitability
- Detailed Team Report and Personal Personal Assessments for all individuals on your Service Team
- 13 customized, skill-building eLessons plus 13 management webinars for reinforcement
- Bi-monthly webinars for Service Managers
- Bi-montly webinars for all Service Team members focused on how to offer the best service and to be profitable at it too!
- Includes two Service Retreats per year in Carmel California
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